EMAIL MARKETING

PHANG
MARKETING

  • we help skincare brands turn first-time buyers into repeat customers with better post-purchase emails.

  • we turn “one-and-done” customers into regulars.

THE PROBLEM

Your ads aren’t the leak. The emails after checkout are.

After the first order, most brands send:“Thanks for your order”
a discount
socials
…then silence.But skincare needs a routine. If customers don’t know what to do, they don’t get results.
No results = no second order.

THE SOLUTION

We ONLY get paid if you make more profit.

What we actually do (so you’re not guessing)

  • audit your post-purchase + winback flows, then rewrite and implement the emails that move second orders fastest:

  • “Start here” email: how to use + what to expect (so they don’t drop off)

  • Results timeline + reassurance: reduces refunds, increases follow-through

  • Routine builder: turns the product into a habit

  • “Running low?” reorder timing: hits when they’re most likely to buy again

  • Winback for one-and-done buyers: brings back people you already paid to acquire

You don’t take risk. I do.If we add profit: you keep 90%
If we don’t add profit: we don’t get paid
You don’t need to “believe” in retention marketing, you’ll see it in the numbers

IF YOUR SERIOUS: you can fill out form below